Privacy Policy

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through PayPal)
• Photos and images you submit for portrait creation
• Order details and preferences
• Communication records with our customer service

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device information and operating system

How We Use Your Information

We use your information for the following purposes:

• Creating and delivering your custom portrait artwork
• Processing payments and managing orders
• Communicating with you about your order status
• Providing customer support and responding to inquiries
• Improving our website and services
• Sending promotional materials (with your consent)
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website and conducting business
• Payment Processing: With PayPal for secure payment processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or transfer of assets

Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Limited access to personal information
• Regular security assessments and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience and website functionality
• Provide personalized content and advertisements

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Photos submitted for portrait creation are typically retained for 90 days after order completion unless you request earlier deletion.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.